Nurse Case Manager
Company: Your Health Organization
Location: Athens
Posted on: February 15, 2026
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Job Description:
Job Description Job Description GENERAL DESCRIPTION The role of
the Nurse Case Manager t is responsible for leading and managing
the care teams within their assigned region. The position will be
responsible for staff productivity, ensuring the provision of
quality care services and the reduction of unnecessary healthcare
costs. The Nurse Case Manager will support a culture of compliance
with all applicable federal and state regulations. This position
works closely and collaboratively with the members of the care
group and with regional leadership. AREAS OF RESPONSIBILITY A
successful Nurse Case Manager will be able to perform these
essential duties and responsibilities. Reasonable accommodations
may be made, in accordance with applicable law, to enable
individuals with disabilities to perform the essential functions.
The following is a list of essential functions, which may be
subject to change at any time and without notice. Management may
assign new duties, reassign existing duties, and/or eliminate
function(s). •Team Leadership: Lead and manage a care team
consisting of healthcare professionals, including but not limited
to nurses, social workers, therapists, and health coaches. •Patient
Care: Actively engage with patients to help them understand the
Company’s care model, their diseases, and disease management
strategies. •Productivity Management: Monitor and enhance the
productivity of your care team to ensure that all necessary
assessments and patient visits are conducted efficiently. •Billing
Optimization: Collaborate with your team to optimize primary care
billing, aiming for it to constitute 15% of the total allotment for
your group of patients. This optimization should contribute to a
reduction in unnecessary medical spending. •Service Recovery:
Collaboration for conflict, complaint management and resolution for
any concerns. •Consistent program review with leadership to ensure
right care at right time delivery of services & support to
patients, families, facilities, and other healthcare partners.
•Scheduling Management and Oversight: Responsible for managing and
overseeing the scheduling process completed by case managers to
ensure providers and other disciplines have a well-structured and
effective schedule. •Promote effective two-way communication
between employees supervised, administration and team members
within the region. •Training and Supervision: Provide training and
guidance to staff, ensuring they understand their job
responsibilities, goals, protocols, customer service standards, and
proper use of company’s software systems. •Participate in
interviews and hiring staff when necessary. •Administrative
Functions: Perform general administrative tasks and support other
staff as needed. •Leverage technology platforms to enhance patient
care and staff productivity. •Participate in coaching calls.
•Perform other duties as requested or required, in the sole
discretion of the Company. MISSION EXPECTATIONS •Take
responsibility for own work in completing tasks. Assist others so
that the resources, assistance, or support is provided to achieve
success in their daily work. •Communicate, endorse, and demonstrate
the Company’s mission, vision, and values. •Prompt and regular
attendance. •Adhere to standards of behavior, dress code including
name tag and approved uniform, personnel department, and company
policies. •Attend in-services and meetings on a regular basis.
•Promote a culture of outstanding customer service and strive to
enhance patient experience at all times. •Must be available during
normal work hours (unless previously approved by direct
supervisor). Additional hours may be required to complete normal
business functions and/or projects. •Must possess the ability to
deal tactfully with patients, employees, management, visitors,
government agencies, and the general public and maintain an
open-door policy for all employees. •Must possess the ability to
make independent decisions when circumstances warrant.
Keywords: Your Health Organization, Warner Robins , Nurse Case Manager, Healthcare , Athens, Georgia
