Direct Sales Representative
Company: Hargray Communications Group, Inc.
Location: Warner Robins
Posted on: November 19, 2021
Are you passionate about making a difference in people's lives?
Are you motivated to learn and connect people with cutting edge
technology? Do you go the extra mile to provide customer delight?
Then you should join the Hargray Fiber team as a Direct Sales
The Company: For over 70 years, Hargray has been connecting
customers to each other and the world, growing from a local phone
company to an industry leader providing residential, business,
enterprise, and carrier wholesale communications services. Our
mission is to envision and deliver customer delight. In addition to
our long history of dedication and commitment to our community, we
offer benefits for your health, wealth, protection, well-being,
time, and more. Our team of over 800 colleagues supporting local
markets throughout the southeast is committed to excellence,
delivering the most advanced technology and the best service for
General Description of Position :
As a Direct Sales Representative, you will work closely with the
Direct Sales Manager and will be responsible for account management
activities for both the multi-dwelling unit (MDU) and HOA/ POA's in
the assigned territory. You will own relationships between Hargray
and developers, property managers, sales personnel, and/or leasing
agents in assigned accounts.
Duties & Responsibilities:
Achieve a monthly sales quota for obtaining new business in
assigned territories in a residential market.
Outbound calling (15%), emails (5%), and in-person visits (80%) to
prospects and existing customers to sell new services, recommend
product upgrades, renewals or add-ons.
Distribute marketing materials, and participate in activities that
promote Hargray Product and Services, i.e., trade fairs, city
events, informational sessions, etc. during non-business hours
(evenings, weekends, and holidays) to cultivate personal sales
Works closely with Direct Sales Manager and builds rapport with and
trains ownership/management and appropriate leasing and/or sales
personnel; explains roles and responsibilities; provides marketing
Meet and exceed revenue and assigned product unit targets within
assigned MDU and HOA/POAs.
Ensure effective use of marketing materials by MDU staff.
Seek out and create opportunities to increase penetration and
Engage assigned locations in existing and new programs offered by
Hargray. Identify potential marketing and service contract
opportunities within the assigned portfolio. Facilitate evaluation
and advance the contract process.
Become an expert in the competitive environment and be able to
communicate regarding competitive offerings while effectively
positioning Hargray as the best telecommunications choice for
Provide technical support to customers that may include connecting
with technical teams within Hargray for troubleshooting, repair
and/or installation of existing and new services.
Performs other related duties as assigned to ensure an effective
operation of the department.
Associates degree or equivalent education and relevant work
3+ years of outside sales experience.
Ability to achieve goals and determine priorities.
Required to work varying hours, including weekends, evenings, and
Relationship building skills with internal and external customers
are required for this position.
Must be highly self-motivated and self-disciplined and provide
prompt follow-up to all customer inquiries.
Strong organizational skills and time management skills are
Excellent verbal and written communication skills.
Ability to work independently and be able to effectively
Proficient in computer usage with good typing skills, including
proficiency in Microsoft Office suite of products i. e., Word,
Excel, PowerPoint, etc.
Valid driver's license and an acceptable driving record (MVR).
Working knowledge of cable television operations, processes, and
billing systems is added advantage.
Keywords: Hargray Communications Group, Inc., Warner Robins , Direct Sales Representative, Sales , Warner Robins, Georgia
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