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VTC Technician

Company: CDO Technologies
Location: Warner Robins
Posted on: July 10, 2019

Job Description:

Position Summary:


This position is a VTC Technician supporting an environment consisting of 8 VTC suites using IP-based (with ISDN as an alternate) connectivity. On a weekly basis, approximately 15-30 VTC sessions and 100-125 conference room events occur. Additionally, the VTC hub located at HQ AFRC will provide VTC hosting services to AFRC, AFRC host bases, and AFRC tenants expanding local support to users throughout the command.





Primary Duties/Responsibilities:


Schedule, coordinate, facilitate, and set up VTC requests/sessions both secure and un-Secure


Provide Senior-level presentation support for 8 HQ AFRC VTC-enabled conference rooms at various locations around the base.


Coordinate presentation requirements for conference room users, presents PowerPoint and/or other presentation support through use of multimedia systems in these rooms.


Provide technical support to customers on presentation capabilities and requirements for the conference rooms.


Assist in scheduling of rooms for presentation support.


Assist with setup of VTC call sessions on HQ AFRC VTC hub.


Conduct basic trouble shooting, and coordinate with VTC Operations Chief on any issues which require resolution; includes testing with other AF units.


Configure systems, multimedia devices and peripheral equipment.


Support on-site maintenance from vendors.


Serve as equipment custodian for all installed equipment in 8 HQ AFRC VTC-enabled conference rooms.





Mandatory Skills Required:



- Knowledge of various AV technologies and software.

- Knowledge of Cisco Telepresence devices.

- Experience with Microsoft Office (Organizational Mailboxes and Calendars).

- Knowledge of GVS scheduling.

- Knowledge of ISDN and IP based conferencing.

- 2 years relevant experience.

- Secret level security clearance.
.

EEO/AA employer M/F/D/V

Keywords: CDO Technologies, Warner Robins , VTC Technician, Professions , Warner Robins, Georgia

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