Night Auditor

Company: Hilton Garden Inn
Location: Warner Robins
Posted on: January 21, 2023

Job Description:

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities:

Ensure all guests feel they are having an exceptional experience at the property
Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
Process additional administrative, bookkeeping. and accounting procedures as required
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management


Qualifications:

Overnight shift; requires flexible hours
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Computer proficiency is required; experience with accounting or reservation software is preferred
Some college is preferred but a high school diploma or equivalent is required
Outstanding communication skills and excellent customer service skills are required


About Company:
At Hilton Garden Inn, our mission statement is simple: -

"To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and fun work environment."

Keywords: Hilton Garden Inn, Warner Robins , Night Auditor, Other , Warner Robins, Georgia