Front Desk Receptionist

Company: National Vision
Location: Warner Robins
Posted on: January 9, 2022

Job Description:

Job DescriptionWhat would you do? The SpecificsEnsure high quality customer service.Ensure a smooth flow of customers through the store.Answer, screen, and forward incoming phone calls in accordance with NVI protocol.Process and understand managed care plans.Obtain and document information from the insurance company as needed.Schedule and confirm appointments, follow-up visits and classes.File all patient records daily and pull patient files for the next days appointments.Check on status and notify customers when orders are in or of any delays.Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs.Keep reception area tidy and presentable, with all necessary stationery and materials.QualificationsAre you the right fit? The Suitable TalentExperience as a Receptionist, Front Office Representative or similar role is preferred.Experience handling multiple phone lines.Professional attitude and appearance.Strong customer service skills.Effective interpersonal skills.Ability to be resourceful and proactive when issues arise.Excellent organizational skills.

Keywords: National Vision, Warner Robins , Front Desk Receptionist, Other , Warner Robins, Georgia