Customer Account Manager

Company: Aaron's / Fairway Leasing, LLC
Location: Warner Robins
Posted on: November 26, 2022

Job Description:

*Join a powerful company with empowered associates!**Begin your success story here!*At Aarons/Fairway Leasing we are dedicated to the safety and well-being of not only our customers but our dedicated associates.Do you have retail and management experience that you would like to put back to work? We have an Assistant Store Manager role in a safe environment:*Customer Account Manager - Collections**Primary Responsibilities: *- Manage the collections process- Counsel customers to gain timely lease/merchandise renewals- Confirm customer identification, collect money and obtain customer signatures on lease agreements- Contact customers who have not renewed merchandise agreements- Monitor customer payment history and habits and make recommendations to support the customer to ownership- Maintain customer contact over the phone and through home visits- Update customer information and maintain accuracy- Achieve monthly account goals- Review and close lease agreements with customers- Act as a key holder as necessary- Facilitate returns in collaboration with General Manager*Customer Account Manager - Collections**Qualifications/Requirements: *- High energy, competitive leader- Two years of retail, restaurant, or related management experience- Excellent interpersonal relationship skills for daily customer contact- Strong telephone manners- Neatly groomed, professional appearance- Valid driver's license- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds- Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing*Customer Account Manager - Collections**We Offer: *- Extensive Training Programs and Excellent Potential for Upward Mobility- 5 day work week with ALL Sundays off!- Hourly wage + Bonus & Commission opportunities- Medical, Dental, Vision, & Life Insurance benefits- Matched 401K plan after 1 year- Paid Time Off- Paid Holidays- Employee Purchase Discounts- Referral ProgramAarons is an Equal Opportunity EmployerJob Type: Full-timePay: $15.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* Monday to Friday* Weekend availabilitySupplemental pay types:* Bonus pay* Commission payExperience:* Retail management: 1 year (Required)* Management: 1 year (Preferred)License/Certification:* Driver's License (Required)Work Location: One location

Keywords: Aaron's / Fairway Leasing, LLC, Warner Robins , Customer Account Manager, Hospitality & Tourism , Warner Robins, Georgia