Clinic Supervisor

Company: Lifeline Animal Project Inc
Location: Atlanta
Posted on: February 21, 2026

Job Description:

Job Description Job Description Position: Clinic Supervisor Department: CAC Full Service Clinic Reports To: Clinic Manager Location: 3180 Presidential Dr, Atlanta, GA 30340 Summary: LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals. The Clinic Supervisor is responsible for supervising, directing, planning, coordinating, and performing a variety of duties concerned with animal health and client education. The clinic supervisor helps to ensure the quality care of pets and promotes greater efficiency by relieving technicians and veterinarians of technical and administrative work. Essential Job Functions: This represents a list of essential job duties. Other duties or special projects may be assigned as needed. Uphold the standards and values of LifeLine Animal Project: Save Lives Build Community Be Exceptional Stewards Be Courageous Be Compassionate Take Responsibility Respect, Embrace and Celebrate Diversity Leadership: The majority of time the clinic supervisor observes and evaluates other technicians and assistants in order to guide and assist them in performing Technicians & Assistants duties, but also performs technician duties themselves. Educate junior Technicians & Assistants and keep them on task, setting an example for other technicians and assistants. Make recommendations to the Clinic Manager concerning personnel matters. Discuss disciplinary actions needed with the Clinic Manager and assist with follow-through. Oversee completion of technician & assistant daily checklists and weekly maintenance logs. Direct and assist Technicians & Assistants in their performance of a variety of patient-care and hospital-cleaning duties (see Technician & Assistant job description). Take responsibility to direct and assist technicians and keep them on task in their performance of technical and client-education duties. Courageously lead by example, modeling proper animal handling techniques, safety protocols, and compassionate care. Provide input on employee performance, and perform evaluations of Veterinary Technicians & Assistants. Mediate interpersonal problems with Technicians & Assistants. Explain the nature of and basis for hospital personnel policies and procedures to Technicians & Assistants. Assign tasks in the morning for the Technicians & Assistants to follow, including treatments for hospitalized patients and morning rounds. Follow hospital policies for reporting lateness or absences. Enforce and maintain disease control, animal health and sanitation protocols to further LifeLine’s mission to save lives. Organization and Administration: Organize the work area and exercise time-management skills to maximize personal efficiency. Ensure that the Technicians & Assistants work in an efficient and well-organized manner. When not performing technician duties, the clinic supervisor carries out management duties, including special projects, implementation of new ideas and/or procedures and employee management, training, and coaching. Prioritize projects and completes them in the order of greatest importance, delegating to other technicians & assistants as appropriate. Communication and Collaboration: Serve as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members. Recognize non-routine or unusual situations and communicate them to the Clinic Manager, Clinic Director and/or Medical Director, along with recommended solution(s). Provide fair and impartial treatment to each employee with regards to coaching. Ensure efficient operations and exceptional customer service to all visitors, while respecting, embracing, and celebrating the diversity of individuals. General Responsibilities: Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed. Maintain technical knowledge of products, especially nutritional products, and uses communication skills to sell products. Educates staff and clients about products and answers questions. Adhere to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual. Exhibit exceptional stewardship by supporting the cleanliness and organization of the clinic’s walkways, animal areas, and work areas and ensure equipment is properly maintained and operational. Perform other duties as directed, including Technicians & Assistants duties. Help strengthen and build a community of animal welfare advocates by supporting and engaging the volunteers who aid the clinic teams. Continue education by participating in LifeLine’s 40-hour annual training requirement. Willingness to participate in cross training with other departments. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Compassion for animals and the people who love and care for them. Strong work ethic with the ability to work independently. Demonstrated ability to coordinate with various departments, personnel, vendors, volunteers and outside agencies. Ability to serve the public and fellow employees with honesty and integrity. Ability to stand for extended periods (8 hours a day) and to bend and reach to perform assigned work activities. Ability to lift and carry 50 lbs. without assistance. Ability to interact with public and shelter dogs, cats and other animals including vicious, stray, sick or injured animals. Ability to handle seeing and dealing with animals that have been abused, neglected or treated cruelly. Ability to properly restrain patients. Knowledge of common cat and dog illnesses and options for treatment. Ability to administer vaccinations and medications. Ability to learn animal management software systems and accurately enter information into the software system. Ability to accurately manage and record detailed information in medical records and other data-management systems. Knowledge of spelling and meaning of commonly used veterinary terminology and procedures. Ability to show empathy toward clients and treat animals with respect and compassion. Excellent interpersonal communication skills and a commitment to outstanding client service. Must be able to work weekends, holidays, and varying shifts based on shelter needs. Must have a means of travel that ensures prompt arrival for work shifts. Must be able to pass a background check. Education and/or Experience: Minimum of high school diploma or equivalent. Two or more years’ recent experience in veterinary practice, with increasing responsibilities. Preferred: One year or more of supervisory or leadership experience. Work Environment: While performing the duties of this job, employee may be exposed to unpleasant kennel smells. Will have to handle dogs and cats that are stray, injured, diseased or vicious. May be exposed to bites, scratches, animal waste, and contagious diseases.

Keywords: Lifeline Animal Project Inc, Warner Robins , Clinic Supervisor, Healthcare , Atlanta, Georgia