General Manager-Dunkin Donuts

Company: Russell QSR LLC
Location: Warner Robins
Posted on: May 12, 2022

Job Description:

Job Description As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver with fast food management experience, with the ability to build a great team and give clear and precise directions time and time again, then apply today Responsibilities Include Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. Hire, train, and develop the right people and plan staffing levels to meet guest and business needs. Continuously learn while passing on knowledge and skills to help others develop and grow. Hold themselves and team accountable for responsibilities and results. Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Engage and empower team to develop solutions that drive business results. Complete all required training including ServSafe-- certification. Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals. Comply with all restaurant, Brand, and franchisee policies. Benefits of working for a Dunkin' franchisee: --- Competitive wages --- Awesome team-oriented environment --- Lots of potential for growth within the company for those who work hard --- Monthly bonus REQUIREMENTS --- Arrives on time --- Great with guests --- Can foresee problems before they occur --- A leader and role model for the employees --- Previous managerial experience strongly preferred --- Previous fast food/quick service restaurant experience required --- Top-notch customer service skills --- Strong verbal and written communication skills --- Excellent leadership skills --- Must submit to a background check

Keywords: Russell QSR LLC, Warner Robins , General Manager-Dunkin Donuts, Executive , Warner Robins, Georgia