Automotive Service Advisor

Company: Matthews Kia of Cartersville
Location: Cartersville
Posted on: February 13, 2026

Job Description:

Job Description Job Description "All dealership personnel will treat every customer as potential lifetime purchaser, communicating a professional image that embraces honesty and concern for customer’s wants and needs… That is Our Goal!" Join a Winning Team, Where you can find success and a way to change your lifestyle. The Matthews Way, we are offering a career opportunity in a fast-paced, exciting work environment which can be challenging and rewarding. You will be responsible to assist our clients through their purchase process with an emphasis on customer service. Description: Matthews Kia is a company that is built on the principles of integrity, customer service, personalization and treating everyone equally. If you are a passionate person with a love for people, customer service, and the ambition to excel in a professional environment, a position as a Product Specialist is perfect for you! About Matthews Kia: Matthews Kia is family owned and operated. Our team works in an encouraging, diverse and fun environment that cultivates a work and life balance. This positive work environment provides an exceedingly sensational customer experience and is a big part of why 99% of our guests and customers would refer us to their friends, loved ones and family. Responsibilities: Assist all customers in selecting suggested service in a friendly, professional, and efficient manner Utilize walk around process to increase customer awareness of vehicle condition and build rapport Generate service order estimates/quotes for customers Schedule appointments and maintain an organized schedule Conduct post-repair follow up Resolve customer complaints Maintain value, quality, and integrity Qualifications (Education, Experience, Certifications, Licenses): Minimum high school diploma or GED equivalent required Service Advisor experience a plus Excellent communication and customer service skills Ability to work Monday to Saturday Strong Computer & Phone Skills Professional appearance and work ethic Self-motivated, goal-oriented, and ability to work within a fast-paced environment Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) Drug-Free Workplace *All potential employees must pass pre-employment testing including a background check Benefits: Fast paced work environment Paid training and development Career growth opportunities Medical and dental coverage available after 2 month period Paid vacation Job Type: Full-time

Keywords: Matthews Kia of Cartersville, Warner Robins , Automotive Service Advisor, Customer Service & Call Center , Cartersville, Georgia