WarnerRobinsRecruiter Since 2001
the smart solution for Warner Robins jobs

Operations Admin

Company: H&R Block
Location: Warner Robins
Posted on: November 16, 2020

Job Description:

What you'll do... Responsible for providing administrative support within a (Region) District or Districts in the areas of operational and hiring support, ordering supplies, and general administrative duties as related to the overall office's operations. Function as a single point of contact for technical support for internal and/or external customers across the entire enterprise. Serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Responsible for end-to-end resolution and ownership of customer requests or concerns. Closely monitoring requests, communicate with the customer, and deliver solutions to requests with a sense of urgency. Day to day you'll Provides seasonal hiring support in the HRB Gateway hiring system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices. Receives communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities or support. Documents nature of problem, researches solutions, and resolves issues or escalates to DOC, CSM or DGM as needed. Review and verify invoices and prepares payment in Coupa for the DOC's approval. Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information. Interpret customers' needs and utilize software solutions and personal knowledge and troubleshooting skills to identify possible resolutions. May remote into office computers in order to resolve technical issues Follow established procedures to handle inquiries and resolve concerns to ensure customer satisfaction. Handle customer communications using incident handling, escalation, quality measurement procedures, and work instructions. Use software solutions and computer systems to accurately document and track customer contacts. Adapt to changes in user demands, work environment, and changes to processes or requirements. Maintain a technical working knowledge of product or products supported by the department. Attends training related to the effective and efficient performance of job duties. Other duties as assigned by the District Operations Coordinator or in partnership with the CSM and/or TSC Supervisor. About H&R Block... We're here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company one that defined an industry and is now leading its transformation. What you'll bring to the team... Education: High school diploma or equivalent Work Experience: 1-3 years Administrative experience Customer service experience Demonstrated decision making, analytical and problem-solving skills. Demonstrated organization, prioritization and project coordination skills. Effectively demonstrate oral, written, and interpersonal communication skills. Ability to interact with all levels of associates. Ability to communicate clearly and calmly on the telephone, email and chat and use effective customer service techniqueswith associates who may be under stress. Some experience, or ability to learn to support Microsoft operating systems, networking connectivity, computer peripheral equipment, software applications and remote tools. Experience working with Windows Environment

Keywords: H&R Block, Warner Robins , Operations Admin, Administration, Clerical , Warner Robins, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Data Entry Keyers
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to supply specialized guidance to our current (more...)
Company: Tima
Location: Warner Robins
Posted on: 11/24/2020

Ab Initio Admin
Description: Please share updated resume at satyas at innomethods dot com Title
Company: InnoMethods Corp
Location: Atlanta
Posted on: 11/27/2020

Front Office Assistant
Description: POSITION DESCRIPTION br Performs a variety of administrative, secretarial and clerical duties, which directly support patient care and practice personnel in
Company: Northside Hospital
Location: Atlanta
Posted on: 11/23/2020


Temporary Front Office Assistant
Description: POSITION DESCRIPTION br This Temporary/short-term position primarily serves as the Front Office Assistant for our Annual patient flu clinic. br This position performs administrative,
Company: Northside Hospital
Location: Gainesville
Posted on: 11/26/2020

Data Entry Clerk
Description: Are you a talented and motivated individual looking for a new interesting challenge or fresh opportunity We're on the lookout for new representatives in the nearby and surrounding areas To be part of (more...)
Company: Spora
Location: Atlanta
Posted on: 11/23/2020

(JobLocation.city) Post Office
Description: The United States Postal Service is Now Hiring - ANNUITANT HOLIDAY CLERK br Average Hourly Pay Rate is 18.15 paid bi-weekly
Company: Atlanta Post Office
Location: Atlanta
Posted on: 11/26/2020

Veterinary Receptionist
Description: POSITION SUMMARY: Peachtree Hills Animal Hospital's Receptionist is our customer-relations expert. Our client's first impression of PHAH, on the phone or in-person, is our Receptionist. The purpose of (more...)
Company: Peachtree Hills Animal Hospital
Location: Atlanta
Posted on: 11/27/2020

Real Estate Office Manager
Description: We're looking for a real estate office manager to streamline our day-to-day procedures and help develop our administrative staff. Responsibilities include creating new MLS listings, helping transaction (more...)
Company: Michelle Humes Group
Location: Peachtree City
Posted on: 11/26/2020

Part Time Sales - Work from Home - $15.00 base-appt.
Description: Vector Marketing is currently holding virtual interviews for entry level sales rep
Company: Vector Marketing
Location: Douglasville
Posted on: 11/27/2020

Work from Home - Part Time - Sales Rep - $15.00 base-appt.
Description: Vector Marketing is currently holding virtual interviews for entry level sales rep
Company: Vector Marketing
Location: Tyrone
Posted on: 11/24/2020

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Warner Robins RSS job feeds