Front Desk Clerk/Night Auditor

Company: MOTEL SIX
Location: Warner Robins
Posted on: September 21, 2022

Job Description:

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you are skilled in providing outstanding customer service, have hotel industry experience, we'd like to meet you! Ultimately, you will help create a pleasant and memorable stay for our guests. ONLY PEOPLE WHO ARE REALLY READY TO WORK NEED APPLY! Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments We will give a training regarding our hotel software.Job Types: Full-time, Part-timePay: $9.00 - $11.00 per hourBenefits: Employee discount Flexible scheduleSchedule: 8 hour shift Evening shift Holidays Monday to Friday Night shift On call Weekend availabilityExperience: Hotel experience: 1 year (Preferred)Work Location: One location

Keywords: MOTEL SIX, Warner Robins , Front Desk Clerk/Night Auditor, Accounting, Auditing , Warner Robins, Georgia